Talk to Iris right in Slack, in a channel or a DM. The typing indicator shows “Iris,” not a bot name you don't recognize.
How It Works
Log a visit, check a client's history, set a reminder. Same Iris, same account, same access rules as the app. You see only what you can see there.
Add Iris to a team channel and tag her when you want her. Or message her directly for something that's just for you. In a DM, she remembers the conversation for a few hours, so follow-ups work.
Slack is text only for now. Photos and voice notes go through the Clenta app, and Iris tells you so if you send one. Slack is another way to reach her when that's easier.
Connect
An admin connects Slack from the Clenta app or the web or desktop app. Go to Account, Integrations, Slack, then tap Connect Slack. Approve access, and Iris joins. No separate signup, no new login. Managers can’t connect it, but once it’s on, everyone on the team can use it.
Each person needs a Clenta account with the same email as their Slack login, and needs to have accepted their invite.
Private by design
What Iris posts in a channel never includes client contact details, spend, or private notes. Your stylists' books stay theirs.
Ask for something private, like a client's phone number, and she sends it to you in a DM. If the answer is a mix, the shareable part goes in the channel and the rest comes to you privately.
Clients flagged as very private are handled entirely by direct message.
Data & Privacy
In channels, Iris responds only when you mention her, and she replies in a thread. She ignores everything else. Direct messages are just between you and her. And she has no access at all to channels she isn't invited to. Read the full privacy policy.