Built for fashion, jewelry, fragrance & beauty, and wholesale

See Clearly
with Iris.

Meet Iris, who keeps your client book for you. Your team says what happened in their own words, and Iris remembers everything: every client's story, the follow-ups that never slip, and a briefing before they walk in.

Start free trial See how it works

"Everything I've ever wanted and more is Iris."

Fashion boutique owner

In daily use across luxury retail, wholesale showrooms, and private client teams

Iris showing client context for Catherine Montgomery

Luxury fashion · Client query

Built to remember

Talk like a person.
Iris keeps the book.

When your team tells Iris about a visit, a call, or an appointment, it doesn't vanish into a chat. It becomes part of that client's story: saved, organized, and there for whoever needs it next.

Every client, remembered

Sizes, tastes, anniversaries, the piece she almost took home. Everything your best associate carries in their head, kept for the whole team.

You see the whole floor

A daily picture of what actually happened: who came in, who got a call, what was promised. You stay in the loop without hovering.

The book stays with the store

When an associate moves on, their relationships don't walk out the door. Your client book belongs to your business, and the right people see the right things.

She does the remembering. You do the relationship.

Iris only ever hears what your team tells her. Every conversation, every call, every text still comes from a person.

"It's easy, and it's exactly like how you think or want your staff to think."

Head of operations, multi-brand retail group

In action

Iris, across fashion, jewelry, fragrance & beauty, and wholesale.

Iris briefing a fashion associate before a client walk-in

Fashion & Apparel

Walk-in prep before a client arrives

Iris surfacing deep relationship history for a jewelry associate

Fine Jewelry & Watches

Relationship depth before every visit

Wholesale Showroom

Know every buyer before they walk in

Who it's for

Built for stores where clients have names, not numbers.

Boutique Retail

Fashion & apparel

Clienteling that actually gets used. Associates speak a note after the client leaves; Iris files it and reminds them when the next piece arrives.

Ask Iris: "Who bought Khaite last season and hasn't been in since?"

Fine Jewelry

Jewelry & watches

Anniversaries, ring sizes, metals, stones, and the long consideration cycles that close months later. Iris keeps the thread alive.

Ask Iris: "Brief me on the couple coming in about the engagement ring."

Fragrance & Beauty

Perfumeries & beauty boutiques

Favorite scents, skin concerns, gift occasions, and the refill she is due for. Iris remembers what she wears and reminds you when it is time to reach out.

Ask Iris: "Who is due for a refill of her signature scent?"

Wholesale

Showrooms & brands

Buyer relationships across market weeks. Every appointment, order note, and buyer preference, connected to the account and the season.

Ask Iris: "What did Nordstrom's buyer flag at market in February?"

How It Works

Three steps,
no behavior change.

Say what happened

Thirty seconds of voice or text after a client interaction. From the app, Slack, or email. No forms, no fields.

Iris writes it down

She files it with the right client: the preferences, the purchase, the promise to call when it comes in. Exactly where it belongs.

Walk in knowing

Before the next visit, Iris briefs you: history, open items, and what would land well today.

Integrations

Works with what you already use.

Iris connects to the systems already running your store. Shopify, Lightspeed and Heartland Retail included at no extra charge.

Shopify

Inventory, orders, and product catalog

Heartland Retail

Purchases, stock, and who sold it

Lightspeed Retail (R-Series)

Retail POS and inventory

Square Coming soon

POS transactions and client history

Clover Coming soon

POS for jewelry and apparel

"So I can talk to Iris and never need to look at our old system ever again? That's music to my ears."

Fashion boutique team lead

Privacy & Security

Your clients' data stays yours.
Always.

Built for industries where confidentiality isn't optional.

Full data isolation

Every organization's data is completely separated. No cross-contamination, by design.

Encrypted in transit and at rest

All data is encrypted end-to-end. Nothing moves or rests in the clear.

You own your data

Full export on request, typically within a few business days. No lock-in, no vendor dependency.

Your data never trains outside AI

What you share with Iris stays with you. Your client data never trains third-party AI, and we never train on anything identifiable.

Confidentiality by design

Iris never references one client's information in the context of another. Strict per-client context.

Pricing

Simple, transparent pricing.

No hidden fees. Every plan includes all features. Start with a 14-day free trial.

Core

$295 /month

5 included seats · single location

Full interaction history
Client briefings before every visit
Reminders & follow-ups
Voice and text logging

Start free trial

Team, Pro & Enterprise

Plans from $645/month.

Teams of 10, 20, and beyond. Multi-location, white-label, SSO, and a management dashboard for large operations.

See All Plans

Annual billing saves 10%. Multi-location: per-location pricing, no extra fees. Full pricing breakdown →

Know every client
before they walk in.

Now live. 14-day free trial.

"Had this all been in an app, living in Iris' brain, it wouldn't have been such a big deal."

Store owner, after a key associate left