Meet Iris, who keeps your client book for you. Your team says what happened in their own words, and Iris remembers everything: every client's story, the follow-ups that never slip, and a briefing before they walk in.
"Everything I've ever wanted and more is Iris."
Fashion boutique owner
In daily use across luxury retail, wholesale showrooms, and private client teams
Luxury fashion · Client query
Built to remember
When your team tells Iris about a visit, a call, or an appointment, it doesn't vanish into a chat. It becomes part of that client's story: saved, organized, and there for whoever needs it next.
Sizes, tastes, anniversaries, the piece she almost took home. Everything your best associate carries in their head, kept for the whole team.
A daily picture of what actually happened: who came in, who got a call, what was promised. You stay in the loop without hovering.
When an associate moves on, their relationships don't walk out the door. Your client book belongs to your business, and the right people see the right things.
Iris only ever hears what your team tells her. Every conversation, every call, every text still comes from a person.
"It's stored somewhere and it tells you a story rather than just numbers."
Fashion boutique associate
In action
Fashion & Apparel
Walk-in prep before a client arrives
Fine Jewelry & Watches
Relationship depth before every visit
Wholesale Showroom
Know every buyer before they walk in
Who it's for
Boutique Retail
Clienteling that actually gets used. Associates speak a note after the client leaves; Iris files it and reminds them when the next piece arrives.
Ask Iris: "Who bought Khaite last season and hasn't been in since?"
Fine Jewelry
Anniversaries, ring sizes, metals, stones, and the long consideration cycles that close months later. Iris keeps the thread alive.
Ask Iris: "Brief me on the couple coming in about the engagement ring."
Wholesale
Buyer relationships across market weeks. Every appointment, order note, and buyer preference, connected to the account and the season.
Ask Iris: "What did Nordstrom's buyer flag at market in February?"
How It Works
Thirty seconds of voice or text after a client interaction. From the app, Slack, or email. No forms, no fields.
She files it with the right client: the preferences, the purchase, the promise to call when it comes in. Exactly where it belongs.
Before the next visit, Iris briefs you: history, open items, and what would land well today.
Integrations
Iris connects to the systems already running your store. Shopify and Heartland Retail included at no extra charge.
Shopify
Inventory, orders, and product catalog
Heartland Retail
Purchases, stock, and who sold it
Square Coming soon
POS transactions and client history
Lightspeed Retail (R-Series) Coming soon
Retail POS and inventory
Clover Coming soon
POS for jewelry and apparel
"So I can talk to Iris and never need look at our old system ever again? That's music to my ears."
Fashion boutique team lead
"I'm sorry, I'm like, freaking out."
Fashion boutique team lead
Privacy & Security
Built for industries where confidentiality isn't optional.
Every organization's data is completely separated. No cross-contamination, by design.
All data is encrypted end-to-end. Nothing moves or rests in the clear.
Full export on request, typically within a few business days. No lock-in, no vendor dependency.
What you share with Iris stays with you. Your client data never trains third-party AI, and we never train on anything identifiable.
Iris never references one client's information in the context of another. Strict per-client context.
Watch it work
Pricing
No hidden fees. Every plan includes all features. Start with a 14-day free trial.
Core
5 included seats · single location
Team, Pro & Enterprise
Plans from $645/month.
Teams of 10, 20, and beyond. Multi-location, white-label, SSO, and a management dashboard for large operations.
Annual billing saves 10%. Multi-location: per-location pricing, no extra fees. Full pricing breakdown →
Now live. 14-day free trial.
"We'd love to try it, it sounds like everything that we need. I'm obsessed."
Fashion boutique owner
"I'm blown away with the product. We've been talking about clienteling software for about a year. This is the first thing I've seen that made me think, this is going to be so easy."
Fashion store owner